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	41.	The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten. by Stratten, Scott Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2012 Other title: Book of business unawesome : the cost of not listening, engaging, or being great at what you do. Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .S757 2012. Place hold
	42.	Good works! : marketing and corporate initiatives that build a better world-- and the bottom line / Philip Kotler, David Hessekiel & Nancy R. Lee. by Kotler, Philip Hessekiel, David, 1960- Lee, Nancy, 1945- Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, c2012 Availability: Items available for loan: UMK Kampus Kota (3)Call number: HF5415 .K686 2012, ... Place hold
	43.	Market your way to growth : 8 ways to win / Philip and Milton Kotler. by Kotler, Philip Kotler, Milton Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hobokon, NJ : John Wiley & Sons, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415 .K68 2013. Place hold
	44.	Brand advocates : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by Fuggetta, Rob Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .F84 2012. Place hold
	45.	Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams. by Williams, David, 1963- Material type: Text; Format: print Publication details: Hoboken, New Jersey : Wiley, 2014 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.5 .W55 2014, ... Not available: UMK Kampus Kota: Damaged (1). Place hold
	46.	Social media engagement for dummies / by Aliza Sherman and Danielle Elliott Smith. by Sherman, Aliza Smith, Danielle Elliott Series: For dummies Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons Inc, [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.1265 .S54 2013. Place hold
	47.	The connectors : how the world's most successful businesspeople build relationships and win clients for life / Maribeth Kuzmeski. by Kuzmeski, Maribeth Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .K89 2009. Place hold
	48.	Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Lowenstein, Michael W, 1942- Series: Marketing strategy collection Material type: Text; Format: print Publication details: New York, NY : Business Expert Press, 2014 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .L684 2014. UMK Kampus Kota (6)Call number: HF5415.5 .L684 2014, ... Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: HF5415.5 .L684 2014. Place hold
	49.	Customer-oriented marketing strategy : theory and practice / Tevfik Dalgic and Tulay Yeniceri. by Dalgic, Tevfik [author.] Yeniceri, Tulay [author.] Series: Marketing Strategy Collection Material type: Text; Format: print Publisher: New York : Business Expert Press, 2013 Availability: Items available for loan: UMK Kampus Kota (5)Call number: HF5415 .D253 2013, ... Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: HF5415 .D253 2013. Place hold
	50.	Value co-creation in sport management / edited by Herbert Woratschek, Chris Horbel and Bastian Popp. by Horbel, Chris Popp, Bastian Woratschek, Herbert Material type: Text; Format: print Publication details: London : Routledge, 2016 Availability: Items available for loan: UMK Kampus Kota (1)Call number: GV713 .V35 2016. Place hold
	51.	Building customer-brand relationships / Don E. Schultz ... [et al.]. by Schultz, Don E Material type: Text; Format: print Publication details: New York : M.E. Sharpe, 2015 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .B85 2015. Place hold
	52.	Customer-centric marketing : a pragmatic framework / Ravi, R., and Baohong Sun. by Ravi, R. (Ramamoorthi), 1969- Sun, Baohong Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge, Massachusetts : The MIT Press, 2016 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .R38 2016. Place hold
	53.	Customer relationship management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Viva Books Private Limited, 1998 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .R63 1998. Place hold
	54.	The 7 principles of complete co-creation / Stefanie Jansen, Maarten Pieters. by Jansen, Stefanie Pieters, Maarten [ author. ] Material type: Text; Format: print Publication details: Amsterdam, The Netherlands : BIS Publishers, [2017] Other title: Seven principles of complete co-creation Availability: Not available: UMK Kampus Kota: In Transit (1).
	55.	The snowball system : how to win more business and turn clients into raving fans / Mo Bunnell by Bunnell, Mo [author] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : PublicAffairs, 2018 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.55 .B86 2018. Place hold

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