Results of search for 'ccl=su:"Service industries. "'

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	21.	Service quality and productivity management / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 12 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .W58 2018. Place hold
	22.	No cover image available THE IMPACT OF THE OPERATIONAL PERFORMANCE OF FOOD DELIVERY COMPANIES ON CUSTOMER SATISFACTION DURING THE PANDEMIC : A CASE STUDY OF FOODPANDA MALAYSIA / DONA AYU SHENDRA ; supervised by: Dr. Adams Adeiza. by Dona Ayu Shendra [author.] Adams Adeiza, Dr [degree supervisor.] Universiti Malaysia Kelantan. Malaysian Graduate School of Entrepreneurship and Business Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Producer: 2023 Other title: A case study of foodpanda Malaysia. Availability: Not available: UMK Kampus Kota: In Transit (1).
	23.	Managing people for service advantage / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 9 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549 .W57 2018. Place hold
	24.	Crafting the service environment / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 8 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5547.2 .W57 2018. Place hold
	25.	Balancing capacity and demand of service operations / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 7 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD38.5 .W578 2018. Place hold
	26.	Designing customer service processes / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 6 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD30.28 .W57 2018. Place hold
	27.	Service marketing communications / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; 5 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific Publishing Company, 2017 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.123 .W57 2017. Place hold
	28.	Pricing services and revenue management / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; v.4 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5416.5 .W57 2018. Place hold
	29.	Developing service products and brands / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; v.3 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.153 .W57 2018. Place hold
	30.	Positioning services in competitive markets / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; v.2 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .W58 2018. Place hold
	31.	Understanding service consumers / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; v.1 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2018 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .W568 2018. Place hold
	32.	Service Innovation / Esam Mustafa. by Mustafa, Esam [author.] Series: Routledge studies in innovation, organizations and technology \| Routledge studies in innovation, organizations and technology Edition: First Edition Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Routledge, Taylor & Francis Group, 2019 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .M85 2019. Place hold
	33.	Innovation in knowledge intensive business services : the digital era / Anna Cabigiosu. by Cabigiosu, Anna [author.] Series: Routledge studies in the economics of innovation Material type: Text; Format: print ; Literary form: Not fiction Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2020Copyright date: ©2020 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD53 .C33 2020 . Place hold
	34.	Service Tax Act 1975 (Act 151), regulations & order : (as at 1st July 2013) / Compiled by : Legal Research Board. by Malaysia [jurisdiction governed.] Lembaga Penyelidikan Undang-Undang Series: Laws of Malaysia Material type: Text; Format: print ; Literary form: Not fiction Publisher: Petaling Jaya, Selangor : International Law Book Services, 2013 Availability: Items available for loan: UMK Kampus Bachok (3)Call number: KPG2790 .A38 2013, ... UMK Kampus Jeli (3)Call number: KPG2790 .A38 2013, ... UMK Kampus Kota (3)Call number: KPG2790 .A38 2013, ... UMK Kampus Padang Tembak (2)Call number: KPG2790 .A38 2013, ... Items available for reference: UMK Kampus Bachok: Not for loan (2)Call number: KPG2790 .A38 2013, ... UMK Kampus Jeli: Not for loan (1)Call number: KPG2790 .A38 2013. UMK Kampus Kota: Not for loan (1)Call number: KPG2790 .A38 2013. Place hold
	35.	Practical applications to service tax act 2018 / Choong Kwai Fatt. by Choong, Kwai Fatt [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Kuala Lumpur : Infoworld Malaysia, 2018Copyright date: ©2018 Availability: Items available for loan: UMK Kampus Kota (2)Call number: KPG342.4 .C548 2018 , ... Place hold
	36.	Service Tax Act 1975 (Act 151) & regulations and order : as at 5th December 2005 / compiled by Legal Research Board. by Malaysia International Law Book Services. Legal Research Board Series: Laws of Malaysia Material type: Text; Format: print ; Literary form: Not fiction Publication details: Petaling Jaya : International Law Book Services, 2005 Availability: Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: KPG3147 .A28 2007 REF.
	37.	Services marketing : concepts, strategies & cases / K. Douglas Hoffman, John E.G. Bateson. by Hoffman, K. Douglas [author.] Bateson, John E. G [author.] Hoffman, K. Douglas. Essentials of services marketing [author.] Edition: 3rd edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Mason, OH : Thomson / South-Western, c2006 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .H644 2006 . Place hold
	38.	Service management and marketing : customer management in service competition / Christian Grnroos. by Grönroos, Christian, 1947- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, NJ : J. Wiley & Sons, c2007 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9980.5 .G776 2007, ... Place hold
	39.	Services management in Asia Pacific : issues and challenges / editors C. Jayachandran ... [et al.] ; executive editor Helen Singleton. by Jayachandran, C [editor.] Singleton, Helen [editor.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Sintok [Malaysia] : Universiti Utara Malaysia Press, 2008 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HD9989.P16 S47 2008. UMK Kampus Jeli (1)Call number: HD9989.P16 S47 2008. UMK Kampus Kota (4)Call number: HD9989.P16 S47 2008, ... Not available: UMK Kampus Kota: Damaged (1). Place hold
	40.	Advances in services innovations / Dieter Spath, Klaus-Peter Fähnrich (eds.). by Fähnrich, K. P. (Klaus Peter) Spath, Dieter Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin ; New York : Springer, 2007 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .A38 2007 OS. Place hold

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