Refine your search

Your search returned 143 results.

Sort
Results
121.
The new social economy : reworking the division of labour/ Andrew Sayer & Richard Walker by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, MA : Blackwell, 1992
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD51 .S29 1992. Not available: UMK Kampus Kota: Damaged (1).

122.
Selling the invisible : a field guide to modern marketing / Harry Beckwith. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Warner Books, c1997
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .B425 1997.

123.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, 2011
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.13 .L68 2011, ...

124.
Services profiles 2013. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Geneva, Switzerland : World Trade Organization, 2013
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.4 .S46 2013.

125.
Services marketing / Prof. Long Yáng. by
Material type: Text Text; Format: print
Publication details: New York : Arcler Press LLC, 2015
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9981.5 .Y36 2015, ...

126.
Hospitality management : strategy and operations / Lynn van der Wagen ; Anne Goonetilleke. by Series: Always learning
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Frenchs Forest, N.S.W. : Pearson Australia, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TX911.3 .M27 V36 2012.

127.
Legends in consumer behavior. Morris B. Holbrook / series editor, Jagdish N. Sheth, Ph.D. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Los Angeles : SAGE, 2015
Other title:
  • Morris B. Holbrook.
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (29)Call number: HF5415.32 .H65 2015, ... UMK Kampus Jeli: Not for loan (15)Call number: HF5415.32 .H65 2015, ... UMK Kampus Kota: Not for loan (1)Call number: HF5415.32 .H65 2015.

128.
Priorities and pathways in services reform : part 1 - quantitative studies / editor, Philippa Dee. by Series: World Scientific studies in international economics ; vol. 23.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, c2013
Other title:
  • Quantitative studies.
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.6 .P75 2013.

129.
Service science : design for scaling and transformation / Cheng Hsu. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hackensack, NJ : World Scientific, c2009
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: TA174 .H765 2009.

130.
Involving customers in new service development / editors, Bo Edvardsson ... [et al.]. by Series: Series on technology management ; v. 11
Material type: Text Text; Format: print
Publication details: London : Hackensack, NJ ; London : Imperial College Press ; Distributed by World Scientific Publishing Co., c2006
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.153 .I586 2006.

131.
The role of service in the tourism & hospitality industry / edited by Ford Lumban Gaol, Fonny Hutagalung. by
Material type: Text Text; Format: print
Publication details: Boca Raton, FL : CRC Press, 2015
Other title:
  • Role of service in the tourism and hospitality industry
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: G155.A1 I58 2015.

132.
Management and technology in knowledge, service, tourism & hospitality / edited by Ford Lumban Gaol, Wyn Mars, Hoga Saragih. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Baton : CRC Press, Taylor and Francis, 2014
Availability: Items available for loan: UMK Kampus Kota (1)Call number: G155.A1 M36 2014.

133.
Winning in service markets : success through people, technology and strategy / Jochen Wirtz. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey : World Scientific, 2017
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .W546 2017.

134.
Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, John E.G. Bateson. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, MA : Cengage Learning, 2017
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .H644 2017.

135.
Hospitality logistic management / edited by 3G E-learning LLC. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : 3G Elearning LLC, 2017
Availability: Items available for loan: UMK Kampus Kota (6)Call number: TX911.3.M27 H677 2017, ...

136.
Competitive strategies for service businesses / Deborah C. Sawyer. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Jaico Publishing House., 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .S29 2008.

137.
Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016]Copyright date: ©2016
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .S74 2016.

138.
The Abusive Customer : Breaking the Silence Around Customers' Aggressive Behavior / Ivaylo Yorgov by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York ; London : Routledge Taylor & Francis Group, 2024Copyright date: ©2024
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.32 .Y67 2024.

139.
INCORPORATING AI TECHNOLOGY IN THE SERVICE SECTOR : Innovations In Creating Knowledge, Improving Efficiency, And Elevating Quality Of Life / Edited by Maria Jose Sousa, PhD, Subhendu Subhendu Pani Kumar Pani, PhD, Francesca Dal Mas, PhD, by Series: AAP Advances in Artificial Intelligence and Robotics
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Palm Bay, FL : Apple Academic Press, 2024Copyright date: ©2024
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5. I53 2024.

140.
Managing Humanitarian Logistics / Edited by B.S. Sahay, Sumeet Gupta, Vinod Chandra Menon. by Series: Springer Proceedings in Business and Economics
Material type: Text Text; Format: print ; Literary form: Not fiction
Copyright date: ©2016Publisher: New Delhi : Springer India : Imprint: Springer, 2016
Availability: Items available for loan: UMK Kampus Kota (3)Call number: TS155. M363 2016, ...

Pages

©2025 Pustaka Universiti Malaysia Kelantan

THE OFFICE OF LIBRARY AND KNOWLEDGE MANAGEMENT