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Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk.

By: Contributor(s): Material type: TextTextPublication details: Mason, Ohio : Thomson/South-Western, c2008.Edition: Student edDescription: xvi, 511 p. : ill. ; 26 cmISBN:
  • 9780324322385 (Student ed.)
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Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf HF5415.5 .B36 2008 OS (Browse shelf(Opens below)) Available 10010210

Fakulti Keusahawanan & Perniagaan

Includes bibliographical references and index.

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