Open services innovation : rethinking your business to grow and compete in a new era / Henry Chesbrough.
Material type:
TextPublication details: San Francisco, CA : Jossey-Bass, c2011.Edition: 1st edDescription: xiii, 242 p . : ill . ; 24 cmISBN: - 9780470905746
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | FKP | Kampus Kota Open Shelf | HF5415.5 .C475 2011 (Browse shelf(Opens below)) | Available | 10092674 |
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| HF5415.5 .B76 2009 Answering the ultimate question : how Net Promoter can transform your business / | HF5415.5 .B88 2019 Customer relationship management : concepts and technologies / | HF5415.5 .C37 2022 The Lean Approach to Digital Transformation : From Customer to Code and from Code to Customer / | HF5415.5 .C475 2011 Open services innovation : rethinking your business to grow and compete in a new era / | HF5415.5 .C583 2013 The customer rules : the 39 essential rules for delivering sensational service / | HF5415.5 .C66 2017 Excellence in managing worldwide customer relationships / | HF5415.5 .C76 2015 CRM automation / |
Includes bibliographical references and index.
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