Open services innovation : rethinking your business to grow and compete in a new era /
Chesbrough, Henry William, 1956-.
Open services innovation : rethinking your business to grow and compete in a new era / Henry Chesbrough. - 1st ed. - San Francisco, CA : Jossey-Bass, c2011. - xiii, 242 p . : ill . ; 24 cm.
Includes bibliographical references and index.
9780470905746
Customer services.
Recessions--History--21st century.
Technological innovations.
Open services innovation : rethinking your business to grow and compete in a new era / Henry Chesbrough. - 1st ed. - San Francisco, CA : Jossey-Bass, c2011. - xiii, 242 p . : ill . ; 24 cm.
Includes bibliographical references and index.
9780470905746
Customer services.
Recessions--History--21st century.
Technological innovations.