Leading loyalty : cracking the code to customer devotion / Sandy Rogers, Leena Rinne, Shawn Moon.
Material type:
- 9780814439395
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
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UMK Kampus Bachok | UMK Kampus Bachok | FTKW | Kampus Bachok Open Shelf Level 1 | HF5415.525 .R64 2019 (Browse shelf(Opens below)) | Available | 10354843 | ||
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UMK Kampus Kota | UMK Kampus Kota | FKP | Kampus Kota Open Shelf | HF5415.525 .R64 2019 (Browse shelf(Opens below)) | Available | 10354842 |
Browsing UMK Kampus Bachok shelves, Shelving location: Kampus Bachok Open Shelf Level 1, Collection: FTKW Close shelf browser (Hides shelf browser)
HF5415.5 .L43 2012 The hidden wealth of customers : realizing the untapped value of your most important asset / | HF5415.5 .P46 2018 An introduction to service design / | HF5415.5 .S74 2016 Woo, wow, and win : service design, strategy, and the art of customer delight / | HF5415.525 .R64 2019 Leading loyalty : cracking the code to customer devotion / | HF5429 .C55 2018 Retail buying : from basics to fashion / | HF5429.23 .P74 1997 The franchise paradox : new directions, different strategies / | HF5430 .M44 2009 MEGAMALLS / |
Includes bibliographical references and index
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