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Leading loyalty : cracking the code to customer devotion /

Rogers, Sandy.

Leading loyalty : cracking the code to customer devotion / Sandy Rogers, Leena Rinne, Shawn Moon. - New York : HarperCollins Leadership, an imprint of HarperCollins, 2019. - xii, 206 p. : ill. ; 24 cm

Includes bibliographical references and index

ISBN: 9780814439395

Subjects--Topical Terms:
Customer loyalty.
Customer services.

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Leading loyalty : cracking the code to customer devotion /

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