Let's talk... telephone tactics for better business : every call counts [videorecording] / by Cambridge Educational (Firm).
Material type:
TextPublication details: Princeton, NJ : Cambridge Educational, ©2003. Description: 1 CD-ROM : sd., col. ; 4 3/4 inSubject(s): Summary: Practice proper telephone techniques, make decisions that drive the direction of a role-play scenario, and view the repercussions of both good and bad phone etiquette.
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Audio Visual
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UMK Kampus Kota | UMK Kampus Kota | GENERAL | Kampus Kota Audio Visual | HF5541.T4 L49 2003 (Browse shelf(Opens below)) | Available | 10131057 |
Practice proper telephone techniques, make decisions that drive the direction of a role-play scenario, and view the repercussions of both good and bad phone etiquette.
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