Let's talk... telephone tactics for better business : every call counts
Let's talk... telephone tactics for better business : every call counts [videorecording] /
by Cambridge Educational (Firm).
- Princeton, NJ : Cambridge Educational, ©2003.
- 1 CD-ROM : sd., col. ; 4 3/4 in.
Practice proper telephone techniques, make decisions that drive the direction of a role-play scenario, and view the repercussions of both good and bad phone etiquette.
Telephone etiquette.
Telephone in business.
Practice proper telephone techniques, make decisions that drive the direction of a role-play scenario, and view the repercussions of both good and bad phone etiquette.
Telephone etiquette.
Telephone in business.