Service operations management : (Record no. 71533)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01313nam a2200241 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241106081218.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130717s2012 xxka bi u001 u eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781781007860 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201310062102 |
| Level of effort used to assign nonsubject heading access points | safuan |
| -- | 201307170750 |
| -- | asri |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | HD9980.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) | .P37 2012 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Parker, David W. |
| 245 10 - TITLE STATEMENT | |
| Title | Service operations management : |
| Remainder of title | the total experience / |
| Statement of responsibility, etc. | David W. Parker. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Cheltenham, UK ; |
| -- | Northhampton, MA : |
| Name of publisher, distributor, etc. | Edward Elgar, |
| Date of publication, distribution, etc. | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 557 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Introduction to service operations management -- Developing a service operations strategy -- Service process improvement -- Leadership and teams in service operations management -- Service supply and logistics networks -- Innovation and services development -- Service operations performance quality -- Sustainable service operations -- Service operations performance -- Not-for-profit and public service operations management -- Pursuit of simplicity in service operations -- Electronic-service operations management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b10717067 |
| b | 05-12-17 |
| c | 05-12-17 |
| 910 ## - USER-OPTION DATA (OCLC) | |
| User-option data | vtls000072399 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Open Shelf |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | k |
| Operator's initials, OID (RLIN) | - - |
| Cataloger's initials, CIN (RLIN) | m |
| First date, FD (RLIN) | a |
| -- | - |
| -- | eng |
| -- | xxk |
| -- | 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UMK Kampus Kota | UMK Kampus Kota | Kampus Kota Open Shelf | 17/12/2005 | 600.24 | .i10772005 | 3 | HD9980.5 .P37 2012 | 10074505 | 06/11/2024 | 1 | 06/11/2024 | Open Shelf |