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| 008 | 080930s2004 caua bi 001 0 eng d | ||
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| 245 | 0 |
_aConsumer-driven health care : _bimplications for providers, payers, and policymakers / _cRegina E. Herzlinger, editor. |
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| 260 |
_aSan Francisco : _bJossey-Bass, _cc2004. |
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| 300 |
_axxxiv, 892 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 541 |
_mS'pore Selection 2008 _143.06 |
||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aConsumer-driven health care. | |
| 650 | 0 |
_aPatient satisfaction _xEvaluation. |
|
| 700 | 1 | _aHerzlinger, Regina E. | |
| 907 |
_a.b10007726 _b05-12-17 _c05-12-17 |
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