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005 20241105232515.0
008 080907 2005 a bi 000 0 eng d
020 _a9780787979195
039 9 _y200809071054
_zkamarudin
090 _aHF5415.5
_b.G345 2005
100 1 _aGalbraith, Jay R.
245 1 _aDesigning the customer-centric organization :
_ba guide to strategy, structure, and process /
_cJay R. Galbraith.
250 _a1st ed.
260 _aSan Francisco :
_bJossey-Bass A Wiley Imprint,
_cc2005.
300 _axvi, 184 p. :
_bill. ;
_c24 cm.
440 4 _aThe Jossey-Bass business & management series.
504 _aIncludes bibliographical references and index.
650 0 _aCustomer relations
_xManagement
_vHandbooks, manuals, etc.
650 0 _aStrategic planning
_vHandbooks, manuals, etc.
907 _a.b10003289
_b05-12-17
_c05-12-17
910 _avtls000000341
942 _c1
998 _ak
_b - -
_cm
_da
_e-
_feng
_g
_h0
999 _c373
_d373