000 | 00964nam a2200265 a 4500 | ||
---|---|---|---|
003 | VRT | ||
005 | 20241105232515.0 | ||
008 | 080907 2005 a bi 000 0 eng d | ||
020 | _a9780787979195 | ||
039 | 9 |
_y200809071054 _zkamarudin |
|
090 |
_aHF5415.5 _b.G345 2005 |
||
100 | 1 | _aGalbraith, Jay R. | |
245 | 1 |
_aDesigning the customer-centric organization : _ba guide to strategy, structure, and process / _cJay R. Galbraith. |
|
250 | _a1st ed. | ||
260 |
_aSan Francisco : _bJossey-Bass A Wiley Imprint, _cc2005. |
||
300 |
_axvi, 184 p. : _bill. ; _c24 cm. |
||
440 | 4 | _aThe Jossey-Bass business & management series. | |
504 | _aIncludes bibliographical references and index. | ||
650 | 0 |
_aCustomer relations _xManagement _vHandbooks, manuals, etc. |
|
650 | 0 |
_aStrategic planning _vHandbooks, manuals, etc. |
|
907 |
_a.b10003289 _b05-12-17 _c05-12-17 |
||
910 | _avtls000000341 | ||
942 | _c1 | ||
998 |
_ak _b - - _cm _da _e- _feng _g _h0 |
||
999 |
_c373 _d373 |