000 01046nam a2200289 4500
003 VRT
005 20241105234429.0
008 090817s2008 enka bi u001 u eng d
020 _a9780415423946
039 9 _a201104041814
_bfadzli
_y200908171641
_zamirul
090 _aJF1525.T67
_bB68 2008 OS
100 1 _aBouckaert, Geert.
245 1 0 _aManaging performance :
_binternational comparisons /
_cGeert Bouckaert and John Halligan.
260 _aLondon ;
_aNew York :
_bRoutledge,
_c2008.
300 _axv, 440 p. :
_bill. ;
_c24 cm.
500 _aFakulti Keusahawanan dan Perniagaan.
504 _aIncludes bibliographical references (p. [403]-431)and index.
650 0 _aBenchmarking (Management)
650 0 _aGovernment productivity
_xMeasurement.
650 0 _aOrganizational effectiveness
_xMeasurement.
650 0 _aTotal quality management in government.
700 1 _aHalligan, J.
_q(John)
907 _a.b10278953
_b05-12-17
_c05-12-17
910 _avtls000028420
942 _c1
998 _ak
_b - -
_cm
_da
_e-
_feng
_genk
_h0
999 _c27785
_d27785