| 000 | 00941nam a2200253 a 4500 | ||
|---|---|---|---|
| 008 | 200716s2020 a bi 000 0 eng d | ||
| 020 | _a9781845417277 | ||
| 090 |
_aG155.A1 _bF57 2020 |
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| 100 | 1 |
_aFirth, Miriam, _eauthor. |
|
| 245 | 1 | 0 |
_aService encounters in tourism, events and hospitality : _bstaff perspectives / _cMiriam Firth. |
| 264 | 1 |
_aBristol, UK ; _aBlue Ridge Summit, PA : _bChannel View Publications, _c2020. |
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| 300 |
_a188 pages : _billustrations; _c23 cm. |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 490 | 0 | _aAspects of tourism | |
| 504 | _aIncludes bibliographical references and index | ||
| 650 | 0 |
_aSpecial events industry _xCustomer services. |
|
| 650 | 0 |
_aTourism _xCustomer services. |
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| 830 | 0 | _aAspects of tourism | |
| 907 |
_a.b11216372 _b09-08-20 _c16-07-20 |
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| 942 | _c1 | ||
| 998 |
_akoos _b09-08-20 _cm _da _e- _feng _gxxk _h0 |
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| 999 |
_c121357 _d121357 |
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