000 00710nmm a2200169 a 4500
008 080118s2011 my d 00 0 eng d
245 0 0 _a1st PERPUN international conference & workshop on key performance indicators for libraries 2011
_h[electronic resources] :
_bembedding KPI strategies : transforming libraries towards excellence
246 3 _aCKPi 2011
260 _aJohor :
_bPerpustakaan Sultanah Zanariah,
_c2011.
300 _a1 computer disk ;
_c4 3/4 in.
650 0 _aOrganizational effectiveness.
650 0 _aPerformance standards.
650 0 _aPerformance
_xMeasurement.
907 _a.b11102172
_b08-01-18
_c08-01-18
942 _c8
998 _akaav
_b08-01-18
_cm
_dm
_e-
_feng
_gmy
_h0
999 _c109958
_d109958