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	1.	No cover image available AN ANALYSIS OF ENGLISH ORAL COMMUNICATION APPREHENSION AMONG ADMINISTRATIVE STAFF IN A MALAYSIAN PUBLIC UNIVERSITY / MOHD ZULFADLI MAT HUSIN; supervised by: Dr. Nor Yazi Khamis. by Mohd Zulfadli Mat Husin [author. ] Nor Yazi Khamis, Dr [degree supervisor.] Universiti Malaysia Pahang. Centre for Modern Languages Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Producer: 2022 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: PE1131 .M64 2022 tes. Place hold
	2.	Managing academic support services in universities : the convergence experience / edited by Terry Hanson. by Hanson, Terry [edited.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Publisher: London : Facet, 2005Copyright date: ©2005 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z675.U5 M36 2005. Not available: UMK Kampus Kota: Damaged (1). Place hold
	3.	ITIL : service management implementation and operation / Ahmad K. Shuja. by Shuja, Ahmad K Material type: Text; Format: print Publication details: Boca Raton : Taylor & Francis, c2011 Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD30.2 .S565 2011 OS. UMK Kampus Kota (1)Call number: HD30.2 .S565 2011 OS. Place hold
	4.	Service systems implementation / Halik Demirkan, James C. Spohrer, Vikas Krishna, editors ; foreward by Richard C. Larson. by Demirkan, Halik Krishna, Vikas Spohrer, James C Series: Service Science Material type: Text; Format: print Publication details: Dordrecht : Springer, 2011 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: TK5105.5 .S99 2011. Not available: UMK Kampus Kota: Damaged (1). Place hold
	5.	ITIL for dummies/ by Peter Farenden. by Farenden, Peter Series: For dummies Edition: ITIL 2011 ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: West Sussex : Wiley & Sons, 2012 Other title: Information technology infrastructure library for dummies. Availability: Not available: UMK Kampus Kota: Damaged (1).

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