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1.
Services marketing and customer relationship management / edited by 3G E-learning LLC, USA. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA : 3G E-Learning LLC, 2017
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9980.5 .S48 2017, ...

2.
Sales Marketing and PR in Service Industry / authored and edited by 3G E-Learning LLC. by
Edition: 2nd Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : 3G E-learning LLC, 2020Copyright date: ©2020
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9980.5 .S25 2020, ...

3.
Service management / Damien Montgomery. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Willford Pres, 2020Copyright date: ©2020
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .M66 2020.

4.
An introduction to service design / Lara Penin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York, NY : Bloomsbury Publishin g, 2018
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .P46 2018.

5.
Goods And Services Tax Act 2014 (Act 762), Regulations & Selected Orders Gst : as at 20th April 2017/ compiled by: Legal Research Board. by Series: Laws of Malaysia
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Petaling Jaya, Selangor : International Law Book Services, 2017
Availability: Items available for loan: UMK Kampus Bachok (4)Call number: KPG3147 .G66 2017, ... UMK Kampus Jeli (3)Call number: KPG3147 .G66 2017, ... UMK Kampus Kota (2)Call number: KPG3147 .G66 2017, ... UMK Kampus Padang Tembak (2)Call number: KPG3147 .G66 2017, ... Items available for reference: UMK Kampus Bachok: Not for loan (2)Call number: KPG3147 .G66 2017, ... UMK Kampus Jeli: Not for loan (1)Call number: KPG3147 .G66 2017. UMK Kampus Kota: Not for loan (1)Call number: KPG3147 .G66 2017.

6.
Local Goverment Act 1976 (Act 171) & Selected Subsidiary Legislation : (as at 1st July 2017) / Compiled by: Legal Research Board. by Series: Laws of Malaysia
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Petaling Jaya, Selangor : International Law Book Services, 2017
Availability: Items available for loan: UMK Kampus Bachok (4)Call number: KPG2300.A311976 M35 2017, ... UMK Kampus Jeli (3)Call number: KPG2300.A311976 M35 2017, ... UMK Kampus Kota (2)Call number: KPG2300.A311976 M35 2017, ... UMK Kampus Padang Tembak (2)Call number: KPG2300.A311976 M35 2017, ... Items available for reference: UMK Kampus Bachok: Not for loan (2)Call number: KPG2300.A311976 M35 2017, ... UMK Kampus Jeli: Not for loan (1)Call number: KPG2300.A311976 M35 2017. UMK Kampus Kota: Not for loan (1)Call number: KPG2300.A311976 M35 2017.

7.
8.
Asas pengurusan inap desa di Malaysia / edited by Maimunah Sulaiman ...[et al.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 2017
Availability: Items available for loan: UMK Kampus Bachok (2)Call number: G155.M33 A83 2017, ... UMK Kampus Jeli (1)Call number: G155.M33 A83 2017. UMK Kampus Kota (2)Call number: G155.M33 A83 2017, ...

9.
Customer-driven transformation : how being design-led helps companies get the right services to market / Joe Heapy, Oliver King and James Samperi. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London ; New York : Kogan Page, 2018
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .H43 2018.

10.
Service Management : Operations, Strategy, And Information Technology / Sanjeev Bordoloi,James A. Fitzsimmons and Mona J. Fitzsimmons. by
Edition: Ninth Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Boston, Mass. : McGraw-Hill/Irwin, 2019Copyright date: ©2019
Availability: Items available for loan: UMK Kampus Kota (9)Call number: HD9980.5 .B67 2019, ...

11.
Supply Chain and Total Quality Management : Integrated Approach / edited by Liama Leyland. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Magnum Publishing, 2020
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .S87 2020.

12.
Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / Bert Smit and Frans Melissen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York : Routledge, Taylor & Francis Group, 2018
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .S65 2018.

13.
Services management and marketing : studies in Malaysia / editors, Aliah Hanim Mohd. Salleh ... [et al.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangi : UKM-Graduate School of Business, Universiti Kebangsaan Malaysia, 2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .S49 2009 .

14.
Service operations management : the total experience / David W. Parker. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cheltenham, UK : Edward Elgar, 2018
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .P37 2018.

15.
MANAGING COSTS IN RESTAURANT BUSINESSES / Mohd Fadil Mohd Yusof, Jasmine Zea Raziah Radha by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Kota Bharu, Kelantan : UMK Press, 2017Copyright date: ©2017
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TX911.3.P7 M64 2017. Not available: UMK Kampus Kota: In Processing(Cataloging) (1).

16.
GST handbook for legal practice / Choong Kwai Fatt. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: [Petaling Jaya] : Sweet & Maxwell : Thomson Reuters, 2014Copyright date: ©2014
Availability: Items available for loan: UMK Kampus Kota (1)Call number: KPG3147 .C46 2014.

17.
THIS IS SERVICE DESIGN DOING : APPLYING SERVICE DESIGN THINKING IN THE REAL WORLD / Edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. by
Edition: First edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Sebastopol, CA : O'Reilly Media, Inc., [2018]Copyright date: ©2018
Other title:
  • Expanded service design thinking methods for real projects
Availability: Items available for loan: UMK Kampus Bachok (3)Call number: HD9980.5 .S75 2018, ... Items available for reference: UMK Kampus Bachok: Not for loan (2)Call number: HD9980.5 .S75 2018, ...

18.
Japanese Business Operations in an Uncertain World / Edited by Anshuman Khare, Nobutaka Odake, and Hiroki Ishikura by Series: Routledge Advances in Management and Business Studies
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2022Copyright date: ©2022
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9736.J32 J37 2022.

19.
SERVICES MARKETING : People, Technology, Strategy / Jochen Wirtz, Christopher Lovelock by
Edition: Eighth edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New Jersey : World Scientific, [2016]Copyright date: ©2016
Availability: Items available for loan: UMK Kampus Bachok (7)Call number: HD9980.5 .W57 2016, ... Items available for reference: UMK Kampus Bachok: Not for loan (3)Call number: HD9980.5 .W57 2016, ...

20.
Managing Open Service Innovation / Editors, Anne-Laure Mention, RMIT University, Australia; Tor Helge Aas, University of Agder, Norway. by Series: Open innovation : bridging theory and practice ; volume 6
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Hackensack, New Jersey : World Scientific, [2021]Copyright date: ©2021
Availability: Items available for loan: UMK Kampus Kota (5)Call number: HD9980.5 .M37 2021, ...

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