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	1.	Building a world-class service organisation (Assessment tool) / Jochen Wirtz. by Wirtz, Jochen Series: Winning in service markets series ; v.13 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey : World Scientific, 2017 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM1261 .W57 2017. Place hold
	2.	THE SERVICE DRIVEN LEADER : Moving Your People and Your Bottom Line Forward / DONALD CLINEBELL. by Clinebell, Donald [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: Oviedo, Florida : HigherLife Development Services, Inc., 2019Copyright date: ©2019 Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HM1261 .C55 2019. UMK Kampus Kota (1)Call number: HM1261 .C55 2019. Place hold
	3.	No cover image available THE INFLUENCE OF SERVANT LEADERSHIP ON JOB SATISFACTION WITH MEDIATING EFFECT OF TEACHERS' SELF-EFFICACY AMONG CHINESE PRIMARY SCHOOL TEACHERS IN KELANTAN / AW TWEE LENG; supervised by: Dr Muhamad Saufi Che Rusuli and Prof. Dr. Razli Che Razak. by Aw, Twee Leng [author. ] Muhamad Saufi Che Rusuli, Dr [degree supervisor. ] Razli Che Razak, Prof. Dr [degree supervisor. ] Universiti Malaysia Kelantan. Malaysian Graduate School of Entrepreneurship and Business Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Producer: 2021 Availability: Not available: UMK Kampus Kota: In Transit (1).

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