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1.
Business process management : practical guidelines to successful implementations / John Jeston. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Routledge, 2018
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HD62.17 .J48 2018.

2.
The reengineering revolution : a handbook / Michael Hammer and Steven A. Stanton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, N.Y. : HarperBusiness, c1995
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD58.8 .H355 1995, ...

3.
Beyond reengineering : how the process-centered organization is changing our work and our lives / Michael Hammer. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperBusiness, c1996
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.87.H36 1996.

4.
Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperBusiness, c2001
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.8.H356 2001.

5.
Business processes : modelling and analysis for re-engineering and improvement / Martyn A. Ould. by
Material type: Text Text; Format: print
Publication details: Chichester ; New York : Wiley, 1995
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD58.87 .O95 1995 OS.

6.
Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.335 .J33 2009 OS.

7.
Business process mapping : improving customer satisfaction / J. Mike Jacka, Paulette J. Keller. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.335 .J33 2009 OS.

8.
Business process reengineering in Asia : a practical approach / Albert Tan ; [foreword by Michael Hammer] by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Singapore : Pearson Prentice Hall, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.87 .T36 2007.

9.
Business process management : practical guidelines to successful implementations / John Jeston and Johan Nelis. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Oxford ; Burlington, Mass. : Elsevier/Butterworth-Heinemann, 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.17 .J47 2008.

10.
Time for a model change : re-engineering the global automotive industry / Graeme P. Maxton and John Wormald. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge, U.K : Cambridge University Press, 2004
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD9710.A2 M386 2004 OS.

11.
Management by process : a roadmap to sustainable business process management / by John Jeston, Johan Nelis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Oxford : Butterworth-Heinemann, 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.87 .J47 2008.

12.
Managing performance improvement / Lynne F. Baxter and Alasdair M. MacLeod. by
Material type: Text Text; Format: print
Publication details: New York : Routledge, 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B39 2008.

13.
Benefit realisation management : a practical guide to achieving benefits through change / by Gerald Bradley. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Farnham, Surrey, England ; Burlington, VT : Gower Pub., c2010
Availability: Items available for loan: UMK Kampus Kota (3)Call number: HD58.8 .B714 2010, ...

14.
Change by design : how design thinking transforms organizations and inspires innovation / Tim Brown ; with Barry Katz. by
Material type: Text Text; Format: print
Publication details: [New York] : Harper Business, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.8 .B772 2009.

15.
Workflow modeling tools for process improvement and application development Alec Sharp, Patrick McDermott. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Boston : Artech House, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.87 .S53 2009.

16.
High-performance process improvement / by Markus Pastinen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Berlin ; London : Springer, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.87 .P37 2010.

17.
Business restructuring : an action template for reducing cost and growing profit / Carla Zilka. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.8 .Z548 2010.

18.
Creating and re-creating corporate entrepreneurial culture / Alzira Salama. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Farnham : Gower, 2011
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD58.7 .S25 2011, ... Not available: UMK Kampus Kota: Damaged (1).

19.
Escape the improvement trap : five ingredients missing in most improvement recipes / Michael Bremer, Brian McKibben by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton, FL : CRC Press, 2011
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD58.9 .B735 2011, ...

20.
Value-focused business process engineering : a systems approach : with applications to human resource management / Dina Neiger, Leonid Churilov, Andrew Flitman ; with the assistance of Kristian Rotaru. by Series: Integrated series in information systems ; 19.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, NY : Springer, c2009
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD58.87 .N45 2009 OS.

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