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1.
Taking improvement from the assembly line to healthcare : the application of lean within the healthcare industry / Ronald Bercaw. by
Material type: Text Text; Format: print
Publication details: Boca Raton : CRC Press, Taylor & Francis, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA410 .B47 2012.

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Improving quality in outpatient services / Carole Guinane, Noreen Davis. by
Material type: Text Text; Format: print
Publication details: New York : Productivity Press, c2011
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: RA974 .G855 2011. Not available: UMK Kampus Kota: Damaged (1).

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