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	1.	Benchmarking and threshold standards in higher education / edited by Helen Smith, Michael Armstrong and Sally Brown. by Armstrong, Michael, 1957- Brown, Sally, 1950 February 1- Smith, Helen, 1951- Series: Staff and educational development series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Abingdon, Oxon : Routledge, 2016 Availability: Items available for loan: UMK Kampus Kota (1)Call number: LB2341.8.G7 B46 2016. Place hold
	2.	The best practices enterprise : a guide to achieving sustainable world-class performance / James M. Kerr. by Kerr, James M Material type: Text; Format: print Publication details: Ft. Lauderdale, FL : J. Ross Pub., c2006 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .K467 2006. Place hold
	3.	Business process management and balanced scorecard : using processes as strategic drivers / Ralph F. Smith. by Smith, Ralph F, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : J. Wiley & Sons, c2007 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD62.17 .S65 2007, ... Place hold
	4.	The benchmarking book : a how-to-guide best practice for managers and practitioners / Tim Stapenhurst. by Stapenhurst, Tim Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.7 .S73 2009. Not available: UMK Kampus Kota: Damaged (1). Place hold
	5.	Maintenance benchmarking and best practices : a profit- and customer-centered approach / Ralph W.Peters. by Peters, Ralph W Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2006 Availability: Items available for loan: UMK Kampus Kota (1)Call number: TS192 .P47 2006 OS. Place hold
	6.	Maintenance benchmarking and best practices : a profit- and customer-centered approach / Ralph W. Peters. by Peters, Ralph W Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2006 Availability: Items available for loan: UMK Kampus Kota (1)Call number: TS192 .P47 2006 OS. Place hold
	7.	Modeling and benchmarking supply chain leadership : setting the conditions for excellence / Joseph L. Walden. by Walden, Joseph L Series: Series on resource management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boca Raton : CRC Press , c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD38.5 .W34 2009. Not available: UMK Kampus Kota: Damaged (1). Place hold
	8.	Managing performance : international comparisons / Geert Bouckaert and John Halligan. by Bouckaert, Geert Halligan, J. (John) Material type: Text; Format: print Publication details: London ; New York : Routledge, 2008 Availability: Items available for loan: UMK Kampus Kota (1)Call number: JF1525.T67 B68 2008 OS. Place hold
	9.	Portfolio performance measurement and benchmarking / Jon A. Christopherson, David R. Cariño, Wayne E. Ferson. by Christopherson, Jon A Cariño, David Runge Ferson, Wayne E Series: Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HG4529.5 .C47 2009. Not available: UMK Kampus Kota: Damaged (1). Place hold
	10.	Becoming a category of one : how extraordinary companies transcend commodity and defy comparison / Joe Calloway. by Calloway, Joe Edition: 2nd ed., rev. and updated. Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .C34 2009. Place hold
	11.	Benchmarks in hospitality and tourism / Sungsoo Pyo, editor. by Pyo, Sungsoo Material type: Text; Format: print ; Literary form: Not fiction Publication details: Binghamton, NY : Haworth Hospitality Press, 2001 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B462 2001. Place hold
	12.	Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets / Joe Zhu. by Zhu, Joe, 1968- Series: International series in operations research & management science Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin : Springer, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.9 .Z48 2009. Place hold
	13.	Best practices in planning and performance management : radically rethinking management for a volatile world / David A.J. Axson. by Axson, David A. J Series: Wiley best practices Edition: 3rd ed. Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .A97 2010. Not available: UMK Kampus Kota: Damaged (1). Place hold
	14.	Strategic benchmarking reloaded with six sigma : improve your company's performance using global best practice / Gregory H. Watson. by Watson, Gregory H Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2007 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .W38 2007. Place hold
	15.	Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven. by Niven, Paul R Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : J. Wiley & Sons, Inc., c2008 Availability: Items available for loan: UMK Kampus Kota (1)Call number: JF1525.T67 N58 2008. Place hold

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