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Introduction to help desk concepts and skills / by Susan Sanderson.

By: Material type: TextTextSeries: Mike Meyers' computer skillsPublication details: New York ; London : McGraw-Hill, 2003.Description: xxii, 360 p. : ill. ; 28 cm.+ 1 CD-ROM (4 3/4 in)ISBN:
  • 007821677X
  • 9780078216770
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Holdings
Item type Current library Home library Collection Shelving location Call number Copy number Status Notes Date due Barcode
Open Shelf Open Shelf UMK Kampus Jeli UMK Kampus Jeli DEFAULT Kampus Jeli Open Shelf Level 1 QA76.9 .S26 2004 (Browse shelf(Opens below)) 1 Available Includes CD 00000440 10021226

Includes CD 00000440

One CD-ROM in pocket attached to inside back cover.

Includes bibliographical references and index.

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