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Service quality : research perspectives / Benjamin Schneider, Susan S. White

By: Contributor(s): Material type: TextTextSeries: Foundations for organizational sciencePublication details: Thousand Oaks, Calif. : Sage Publications, c2004.Description: xiii, 185 p. : ill. ; 24 cmISBN:
  • 076192146X
  • 9780761921462
Subject(s):
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf HF5415.5 .S338 2004 OS (Browse shelf(Opens below)) Available 10044209

Includes bibliographical references and indexes.

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