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Services marketing : integrating customer focus across the firm / Alan M. Wilson ... [et al.].

Contributor(s): Material type: TextTextPublication details: Maidenhead [etc.] : McGraw-Hill Education, cop., 2012.Edition: 2nd European edDescription: xxv, 559 p. : ill. ; 27 cmISBN:
  • 0077131711
  • 9780077131715
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Holdings
Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota FKP Kampus Kota Open Shelf HD9980.5 .S47 2012 (Browse shelf(Opens below)) 1 Available 10072799
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota FKP Kampus Kota Open Shelf HD9980.5 .S47 2012 (Browse shelf(Opens below)) 2 Available 10080728
References References UMK Kampus Kota UMK Kampus Kota FKP Kampus Kota Reference HD9980.5 .S47 2012 (Browse shelf(Opens below)) 3 Not for loan 10081039

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