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	1.	High performance through process excellence : from strategy to operations / Mathias Kirchmer. by Kirchmer, Mathias, 1963- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin : Springer, 2009 Availability: Not available: UMK Kampus Kota: Damaged (1).
	2.	High performance through process excellence : from strategy to execution with business process management / Mathias Kirchmer. by Kirchmer, Mathias Edition: 2nd ed. Material type: Text; Format: print Publication details: Berlin ; New York : Springer, c2011 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD58.87 .K57 2011, ... Place hold
	3.	Value-driven business process management : the value-switch for lasting competitive advantage / Peter Franz ; Mathias Kirchmer. by Franz, Peter Kirchmer, Mathias, 1963- Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2012 Availability: Not available: UMK Kampus Kota: Damaged (2).

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