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1.
Resolving conflicts on the job / Bill Withers and Jerry Wisinski. by Series: WorkSmart series
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York : AMACOM, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD42 .W573 2007 OS.

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2.
The conflict and communication activity book : 30 high-impact training exercises for adult learners / Bill Withers & Keami D. Lewis by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM, c2003
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD42 .W578 2003.

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