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Making questions work : a guide to what and how to ask for facilitators, consultants, managers, coaches, and educators / Dorothy Strachan. by Series: The Jossey-Bass business and management series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM751 .S77 2007.

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Process design : making it work : a practical guide to what to do when and how for facilitators, consultants, managers, and coaches / Dorothy Strachan and Paul Tomlinson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM751 .S773 2008.

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