Image from Google Jackets

Customer satisfaction evaluation : methods for measuring and implementing service quality / Evangelos Grigoroudis, Yannis Siskos.

By: Contributor(s): Material type: TextTextSeries: International series in operations research & management science ; 139Publication details: New York ; London : Springer, c2010.Description: xii, 313 p. : ill. ; 25 cmISBN:
  • 9781441916396
Subject(s):
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf HF5415.335 .G75 2010 OS (Browse shelf(Opens below)) Available 10043145

Fakulti Keusahawanan dan Perniagaan

Includes bibliographical references and index.

There are no comments on this title.

to post a comment.

©2025 Pustaka Universiti Malaysia Kelantan

THE OFFICE OF LIBRARY AND KNOWLEDGE MANAGEMENT