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Customer service : new rules for a social media world / Peter Shankman.

By: Material type: TextTextPublication details: Indianapolis, Ind. : Que, c2011.Description: ix, 189 p. : ill. ; 23 cmISBN:
  • 9780789747099
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf HF5415.5 .S53 2011 OS (Browse shelf(Opens below)) Damaged 10061873

Fakulti Keusahawanan dan Perniagaan.

Includes index.

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