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Upselling products and services in tourism and hospitality [videorecording] / Video Education Australasia.

Contributor(s): Material type: FilmFilmPublication details: Bendigo, Vic. : Video Education Australasia., 2008.Description: 1 videodisc (27 min.) : sd., col. ; 4 3/4 inSubject(s): Production credits:
  • Director, Thomas Baricevic ; writer, Amanda Sykes ; voice over, Paul Seidel.
Summary: National learning and development manager for STA Travel in Australia, Sue Minchin, and the director of the Tourism Research Unit for Monash University explain products and services in the tourism and hospitality markets and the value of upselling to enhance the markets.
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Audio Visual Audio Visual UMK Kampus Kota UMK Kampus Kota FKP Kampus Kota Audio Visual HF5438.25 .U67 2008 AV (Browse shelf(Opens below)) Available 10120876

Director, Thomas Baricevic ; writer, Amanda Sykes ; voice over, Paul Seidel.

National learning and development manager for STA Travel in Australia, Sue Minchin, and the director of the Tourism Research Unit for Monash University explain products and services in the tourism and hospitality markets and the value of upselling to enhance the markets.

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