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	1.	Companies don't succeed people do! : ideas to cteate profits through people / Graham Roberts-Phelps by Roberts-Phelps, Graham Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hawksmere, c2000 Availability: Not available: UMK Kampus Kota: Damaged (1).
	2.	Customer relationship management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Viva Books Private Limited, 1998 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .R63 1998. Place hold

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