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The management of service operations / J. Nevan Wright and Peter Race.. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: United Kingdom : Thomson, 2004
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9981.5 W75 2004 OS.

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The management of service operations / J. Nevan Wright and Peter Race. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Thomson Learning, 2004
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD 9980.5 .W75 2004 OS.

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