Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry
Material type:
TextPublication details: Boca Raton, Fla. : St. Lucie Press, 1999Edition: 3rd edDescription: xv, 550 p. : ill. ; 23 cmISBN: - 157444266X
- 9781574442663
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|---|
Open Shelf
|
UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD62.15 .R67 1999 (Browse shelf(Opens below)) | 1 | Available | 10015747 |
Includes bibliographical references and index
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