Take their breath away : how imaginative service creates devoted customers / Chip R. Bell and John R. Patterson.

By:

Contributor(s):

Material type: Text

TextPublication details: Hoboken, N.J. : John Wiley & Sons, c2009.Description: x, 294 p. : ill. ; 24 cmISBN:

Subject(s):

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Status	Date due	Barcode
Open Shelf	UMK Kampus Kota	UMK Kampus Kota	DEFAULT	Kampus Kota Open Shelf	HF5415.5 .B438 2009 OS (Browse shelf(Opens below))	Available		10018012

Includes bibliographical references (p. [281]-285) and index.

There are no comments on this title.

to post a comment.

welcome to