DEVELOPMENT OF KANO MODEL AND QUALITY FUNCTION DEPLOYMENT INTEGRATION TO ASSESS CUSTOMER SATISFACTION AND DISSATISFACTION OF SERVICE AT LOCAL PUBLIC HOSPITAL / NORSHAHRIZAN NORDIN; supervised by: Prof. Dr. Razli Che Razak.
Material type:
- text
- computer
- unmediated
- computer disc
- volume
Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|---|---|
![]() |
UMK Kampus Kota | UMK Kampus Kota | FKP | Kampus Kota Special Collections | HF5415.5 .N67 2015 tes (Browse shelf(Opens below)) | Available | 10312541 |
Thesis Collections.
Thesis PhD.
Bibliography : pages 324-365.
There are no comments on this title.