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Service Quality Management in Hospitality, Tourism, and Leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

Contributor(s): Material type: TextTextPublisher: New York : Haworth Hospitality Press, 2001Copyright date: ©2001Description: xvii, 339 pages : illustrations ; 22 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780789011411
Subject(s):
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota FHPK Kampus Kota Open Shelf TX911.3.M27 S47 2001 (Browse shelf(Opens below)) Available 10391488
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota FHPK Kampus Kota Open Shelf TX911.3.M27 S47 2001 (Browse shelf(Opens below)) Available 10391489

Includes bibliographical references and index

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