The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers / Adam Metz.
Material type:
TextPublication details: New York : McGraw-Hill, c2012. Description: xxii, 279 p. : ill. ; 24 cmISBN: - 9780071759182
| Item type | Current library | Home library | Collection | Shelving location | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | FKP | Kampus Kota Open Shelf | HF5415.5 .M48 2012 (Browse shelf(Opens below)) | Available | 10062255 | ||
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Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | FKP | Kampus Kota Open Shelf | HF5415.5 .M48 2012 (Browse shelf(Opens below)) | Available | 10062256 |
Includes bibliographical references and index
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