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1.
Improving tourism and hospitality services by
Material type: Text Text
Publication details: Wallingford :CABI Publishing :2004
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2.
Crisis management in tourism by
Material type: Text Text
Publication details: Wallingford :CABI :2007
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3.
Managing tourism and hospitality services: theory and international applications by
Material type: Text Text
Publication details: Wallingford :CABI :2006
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