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Virtual reference best practices : tailoring services to your library / M. Kathleen Kern.

By: Material type: TextTextPublisher: Chicago : American Library Association, c2009Copyright date: ©2009Description: viii, 148 pages : illustrations ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780838909751
Subject(s):
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Bachok UMK Kampus Bachok GENERAL Kampus Bachok Open Shelf Level 1 Z711.45 .K47 2009 (Browse shelf(Opens below)) Available 10027134

Includes bibliographical references and index

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