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Effective communication skills [videorecording] / Dalton Kehoe.

By: Contributor(s): Material type: FilmFilmSeries: Great courses (DVD). Professional.Publisher: Chantilly, Va. : The Teaching Company, c2011Copyright date: ©2011Description: 4 videodiscs (720 min.) : sd., colour. ; 4 3/4 in. + 1 course guidebook (vi, 80 p. : ill. ; 19 cm.)Content type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781598037319
Subject(s): Taught by Dalton Kehoe.Summary: This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.
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Holdings
Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Audio Visual Audio Visual UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Audio Visual BF637.C45 K44 2011 AV (Browse shelf(Opens below)) 1 Available 10122499
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Open Shelf BF637.C45 K44 2011 (Browse shelf(Opens below)) 1 Available 10072370
Audio Visual Audio Visual UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Audio Visual BF637.C45 K44 2011 AV (Browse shelf(Opens below)) 2 Available 10122500
Audio Visual Audio Visual UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Audio Visual BF637.C45 K44 2011 AV (Browse shelf(Opens below)) 3 Available 10122501
Audio Visual Audio Visual UMK Kampus Kota UMK Kampus Kota DEFAULT Kampus Kota Audio Visual BF637.C45 K44 2011 AV (Browse shelf(Opens below)) 4 Available 10122502

Taught by Dalton Kehoe.

This course provides a theoretical and practical survey of the ideas behind and the practices of effective communication. It helps you become aware of the automatic processes involved that influence every day talk, of how face-to-face talk really works in the most common three recognized modes: connect talk, control talk, and dialogue talk. Effectiveness is measured by three things: getting what one wants, being understood from our point of view, and the other party being fine with the exchange. Later lectures analyze three vital contexts where positive, clear, and enabling communication is critical: between the genders, in the home and in the workplace.

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