Services marketing : an interactive approach / Raymond P. Fisk, Stephen J. Grove, Joby John.

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Material type: Text

TextPublication details: Mason, Ohio : South-Western ; Andover : Cengage Learning [distributor], 2014.Edition: 4th edDescription: xxiii, 261 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Open Shelf	UMK Kampus Kota	UMK Kampus Kota	FKP	Kampus Kota Open Shelf	HD9980.5 .F57 2014 (Browse shelf(Opens below))	1	Available		10074172

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