Includes CD-ROM by same title consisting of "support material".

Director of photography, Chris Roach ; editor, Colin Sherman.

This program shows how to conduct an effective interview, and demonstrates that past behaviour is the key to predicting future performance. A candidate's qualifications, experiences, past positions, level of responsibilities taken are all important details that you need to know. But the unanswered question is "how will they actually perform in the precise job you're advertising?" Because behavioural interviewing is a technique that is so important, so effective and always successful, it needs to be used consciously and systematically in every selection interview. Behavioural interviewing will also show the importance of conducting a thorough review of the job requirements, drawing up a list of interview questions, getting behavioural examples in the interview, and then rating the interviewee's skills against the job specification.