Strategic service management : a guide into different models, theories and concepts / Aart P.J. Goud, Bettie M.J. Goud.
Material type:
TextPublication details: Netherlands : Wolters-Noordhoff Groningen/Houten, c2004.Description: 201 p. : ill. ; 24 cmISBN: - 9789020733020
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD9980.5 .G68 2004 OS (Browse shelf(Opens below)) | Available | 10051688 | |||
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Open Shelf
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UMK Kampus Kota | UMK Kampus Kota | DEFAULT | Kampus Kota Open Shelf | HD9980.5 .G68 2004 OS (Browse shelf(Opens below)) | 1 | Available | 10028961 |
Includes index
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