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	1.	A Research Agenda for Service Marketing / Edited by Olivier Furrer, Professor of Marketing, Department of Management, University of Fribourg, Switzerland, Mikèle Landry, Research Assistant, Department of Management, University of Fribourg, Switzerland, Chloé Baillod, Research Assistant, Department of Management, University of Fribourg, Switzerland, Jie Yu Kerguignas, Assistant Professor, EHL Hospitality Business School, University of Applied Sciences and Arts Western Switzerland (HES-SO), Delémont, Switzerland. by Furrer, Olivier [editor.] Landry, Mikèle [editor] Baillod, Chloé [editor] Kerguignas, Jie Yu [editor] Series: Elgar Research Agendas Publisher: Cheltenham, UK ; Northampton, MA, USA : Edward Elgar Publishing, 2024Copyright date: ©2024 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .R47 2024. Place hold
	2.	Corporate level strategy : theory and applications / Olivier Furrer. by Furrer, Olivier Material type: Text; Format: print ; Literary form: Not fiction Publication details: Abingdon, Oxon ; New York, NY : Routledge, c2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD2756 .F87 2011 OS. Place hold

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