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Customer experience : future trends and insights / Colin Shaw, Qaalfa Dibeehi, Steven Walden.

By: Contributor(s): Material type: TextTextPublication details: Houndmills, Basingstoke Hampshire ; New York : Palgrave Macmillan, 2010.Description: xvii, 199 p. : ill. ; 24 cmISBN:
  • 9780230247819
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Holdings
Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Open Shelf Open Shelf UMK Kampus Kota UMK Kampus Kota FKP Kampus Kota Open Shelf HF5415.5 .S532 2010 (Browse shelf(Opens below)) Available 10087224

Includes bibliographical references (p. 187) and index.

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