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	1.	The big book of sales games : quick, fun activities for improving selling skills or livening up a sales meeting / Peggy Carlaw and Vasudha Kathleen Deming. by Carlaw, Peggy Deming, Vasudha Kathleen Material type: Text; Format: print Publication details: London : McGraw-Hill, 1999 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5439.8 .C37 1999 OS. Place hold
	2.	The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming. by Carlaw, Peggy Deming, Vasudha Kathleen Material type: Text; Format: print Publication details: New York : McGraw-Hill, c1999 Other title: Customer service training games Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549.5.T7 C37 1999 OS. Place hold
	3.	The big book of leadership games : quick, fun activities to improve communication, increase productivity, and bring out the best in your employees / Vasudha K. Deming. by Deming, Vasudha Kathleen Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2004 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD57.7 .D487 2004 OS. Place hold

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