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1.
Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by
Edition: Fourth Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Routledge, 2019Copyright date: ©2019
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .B88 2019.

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2.
Hospitality Marketing : Principles and Practices / Dogan Gursoy, Francis Buttle and David Bowie by
Edition: Fourth Edition
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: Adult;
Publisher: London : Routledge/Taylor & Francis Group, 2023Copyright date: ©2023
Availability: Items available for loan: UMK Kampus Bachok (2)Call number: TX911.3.M3 G87 2023, ... UMK Kampus Kota (3)Call number: TX911.3.M3 G87 2023, ...

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3.
Hospitality marketing : an introduction / David Bowie, Francis Buttle. by
Material type: Text Text; Format: print
Publication details: Amsterdam : Elsevier Butterworth-Heinemann, 2004
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TX911.3 .M3 B787 2004.

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4.
Hospitality marketing : principles and practice / David Bowie and Francis Buttle by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Oxford : Butterworth-Heinemann, 2011
Availability: Not available: UMK Kampus Kota: In Processing(Cataloging) (1).

5.
CUSTOMER RELATIONSHIP MANAGEMENT : Concepts, Applications And Technologies / Daniel D. Prior, Francis Buttle, and Stan Maklan. by
Edition: Fifth edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London ; New York : Routledge Taylor & Francis Group, 2024Copyright date: ©2024
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .P75 2024.

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