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	1.	Perfect phrases for professional networking : hundreds of ready-to-use phrases for meeting and keeping helpful contacts--everywhere you go / Susan Benjamin. by Benjamin, Susan, 1957- Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2010 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HD69 .S8 B457 2010 OS. Place hold
	2.	Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin. by Benjamin, Susan, 1957- Series: Perfect phrases series Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2008 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM1166 .B46 2008 OS. Place hold
	3.	Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions / Susan F. Benjamin. by Benjamin, Susan, 1957- Series: Perfect phrases for-- managers Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2008 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .B376 2008. Not available: UMK Kampus Kota: Damaged (1). Place hold

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