Includes bibliographical references and index.

The outsourcing decision : a strategic framework -- Research on outsourcing : theoretical perspectives and empirical evidence -- Outsourcing : drivers and future developments -- The evolution of outsourcing -- Global IT sourcing : analysis, developments and best-practice considerations -- Global technology transfer : personal experience from GM and the private sector -- The relationship between corporate competitiveness strategy, innovation, increased efficiency, productivity growth and outsourcing -- Outsourcing : the employee perspective -- Outsourcing for a competitive advantage : the human resource dimensions -- Outsourcing activities in the world economy -- SMEs' ability to go global : relevance of aggregation and critical e-applications in outsourcing -- The economic rationale and labour market effects of outsourcing : a survey -- Transforming organisations : an analysis of outsourcing and its effects on trade unions -- The materiality of outsourcing -- Legal aspects of outsourcing : an overall perspective -- Risk mitigation and outsourcing : alternative models for managing supply risk -- Use of service credits to mediate performance in an outsourcing agreement -- Critical requirements for building and sustaining a successful outsourcing relationship -- Outsourcing : ethical supply chain issues -- Clean skin at the Kinleith Mill -- Key questions to ask when contracting out government services : an application to orderly services -- Offshoring and the SME.